Terms and conditions
1. Introduction
These Terms & Conditions (“Terms”) govern your use of the Bean in It website located at beaninit.com and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before proceeding.
Bean in It is a specialty coffee roastery operated from Pune, India.
2. Use of the Website
By using beaninit.com, you confirm that:
- You are at least 18 years of age, or are using the site under the supervision of a parent or guardian
- The information you provide is accurate and complete
- You will not use the site for any unlawful or unauthorized purpose
- You will not attempt to disrupt, hack, or interfere with the website or its servers
We reserve the right to suspend or terminate access to any user who violates these Terms or engages in conduct we deem harmful to our business or other users.
3. Account Registration
To place an order, you may register for an account on our website. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Notifying us immediately at coffee@beaninit.com if you suspect unauthorized access
We reserve the right to suspend or delete accounts that are inactive, fraudulent, or in violation of these Terms.
4. Products & Pricing
- All products listed on our website are subject to availability
- Prices are displayed in the currency shown at checkout and are inclusive of applicable taxes unless stated otherwise
- We reserve the right to change prices at any time without prior notice
- Prices at the time of order confirmation are the prices that apply to your purchase
- Product images are for illustrative purposes only; actual packaging may vary slightly
5. Orders & Payment
When you place an order:
- You are making an offer to purchase the selected products at the listed price
- Your order is confirmed once you receive an order confirmation email from us
- We reserve the right to cancel or refuse any order in cases of pricing errors, suspected fraud, or stock unavailability — a full refund will be issued in such cases
Accepted payment methods include those listed at checkout. All transactions are processed securely. We do not store payment card details on our servers.
6. Roasting & Dispatch
Bean in It roasts coffee to order. This means:
- Orders are typically roasted and dispatched within 2–4 business days of confirmation
- Delivery timelines depend on your location and the courier partner
- We will notify you with a tracking link once your order is dispatched
- We are not liable for delays caused by courier services, weather conditions, or circumstances beyond our control
7. Cancellations, Returns & Refunds
Cancellations, returns, and refunds are governed by our Return & Refund Policy, which forms part of these Terms. Please refer to that policy for full details.
In summary:
- Cancellations within 12 hours of order placement are eligible for a full refund
- Damaged, defective, or incorrect items are eligible for replacement or refund
- Opened products and change-of-mind returns are not accepted
8. Intellectual Property
All content on beaninit.com — including the Bean in It logo, product names, photography, website design, text, and branding — is the intellectual property of Bean in It and is protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or use any of our content for commercial purposes without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Bean in It shall not be liable for:
- Any indirect, incidental, or consequential loss arising from use of our website or products
- Loss of data, revenue, or business opportunities
- Damages resulting from third-party actions, including courier delays or payment processor issues
Our total liability in any circumstance shall not exceed the value of the order placed by you.
10. Disclaimer of Warranties
Our website and products are provided “as is.” While we take great care in the quality of our coffee and the accuracy of our website content, we do not make warranties — express or implied — regarding:
- Uninterrupted or error-free access to the website
- The accuracy or completeness of product descriptions
- Results from consuming our products
11. Third-Party Links & Services
Our website may contain links to third-party websites or integrate with third-party services (such as payment gateways and social media platforms). We are not responsible for the content, privacy practices, or terms of those third parties. Visiting such links is at your own discretion and risk.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we collect and handle your personal data.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising from your use of our website or purchase of our products shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.
We encourage you to reach out to us directly first — most concerns can be resolved quickly and amicably through open communication.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our website after such changes constitutes your acceptance of the updated Terms.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Bean in It Pune, India 📧 coffee@beaninit.com 📞 +91 8552 855 805 🌐 beaninit.com