1. Introduction

Welcome to Bean in It (“we,” “our,” or “us”). We are a specialty coffee roastery based in Pune, India, operating at beaninit.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or place an order with us.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and billing/shipping address when you register or place an order
  • Payment information (processed securely through our payment gateway — we do not store card details)
  • Messages or enquiries submitted via our Contact form
  • Account credentials (username and password) when you register

Information collected automatically:

  • Browser type, device type, and operating system
  • IP address and approximate location
  • Pages visited, time spent on the site, and referral source
  • Cookie data and session identifiers (see Section 6)

Information from third parties:

  • Social media platforms (Facebook, Instagram, X, YouTube) if you interact with our pages or use social login features

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders, including shipping and delivery
  • Send order confirmations, invoices, and shipping updates
  • Manage your account and respond to your queries
  • Improve our website, products, and customer experience
  • Send promotional emails or offers (only with your consent — you may unsubscribe at any time)
  • Prevent fraud and ensure the security of our platform
  • Comply with applicable laws and regulations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data only with:

  • Delivery and logistics partners — to ship your orders to your address
  • Payment processors — to securely handle transactions
  • Email/marketing service providers — to send transactional and promotional communications
  • Website and analytics tools — to understand site usage and improve performance
  • Legal authorities — if required by law or to protect our rights

All third-party partners are obligated to handle your data responsibly and only for the purposes we specify.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Order records may be retained for up to 7 years for accounting and legal compliance. You may request deletion of your account and associated data at any time (subject to legal retention obligations).

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Keep you logged in to your account
  • Remember your shopping cart contents
  • Understand how visitors use our site (via analytics tools)
  • Deliver relevant content and offers

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality, such as the shopping cart or login features.

7. Your Rights

As a user of our website, you have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with relevant data protection authorities

To exercise any of these rights, please contact us at coffee@beaninit.com.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption for secure data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Third-Party Links

Our website may contain links to external sites (such as our social media pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Bean in It Pune, India 📧 coffee@beaninit.com 📞 +91 8552 855 805 🌐 beaninit.com